Traveler Access Error

The Arkansas Traveler Statewide Digital Resource Program is restricted to Arkansas residents only. Non-residents may contact their local library to learn about similar programs offered in their area.

If receiving this message while located within the state of Arkansas, enable the web browser’s location services. Location settings can typically be accessed under site permissions for Google Chrome or Microsoft Edge, and under privacy settings for Mozilla Firefox.

Trouble Shooting

For those in Arkansas unable to access Traveler after enabling location services:

  1. Visit Traveler’s authentication service’s diagnostic page
  2. Take a screen shot of the diagnostic results
  3. Send the image along with current geographic location in a message to