March 20, presented by Ana-Elba Pavon
Would you like to be able to say a few phrases in Spanish to help Spanish-speakers feel welcome? In this webinar, you will learn some basic vocabulary to greet patrons, discuss various components of circulation, such as check-in and checkout, that will get Spanish-speakers started using the library.
As a result of attending, participants will be able to:
- Greet patrons in Spanish
- Answer directional questions that will help Spanish-speakers get started using the library
- Refer patrons to someone who does speak Spanish for more in-depth questions.
Ana-Elba Pavon – Biography
A librarian for over 30 years, Ana-Elba Pavon has worked at public libraries throughout the Bay Area, including San Francisco, South San Francisco, San Mateo City and County, and Oakland. A Spanish-Services and Children’s Specialist, she has provided service to a wide variety of populations of all ages in English and Spanish.
Programming has been one of Ana’s fortes, and she co-authored a book about children’s crafts and related programming. Ana has taught Spanish for Non-Spanish Speaking Library Staff at the Oakland Public Library, is active in REFORMA, having served as its National President, and is an Elizabeth Martinez Lifetime Achievement Award recipient.
The views expressed in webinars provided by PCI do not necessarily reflect the views or official policies of the State of Arkansas, the Arkansas Department of Education, or the Arkansas State Library.