May 29, 1 p.m., presented by Andrew Sanderbeck and Holly Klingler
Ted Talks are educational, entertaining, timely and sometimes stretch your thinking, beliefs and opinions on a variety of topics. They are free to access and easy to share with your coworkers, friends and family.
Ted Talks can be used as tools for self-growth and as an opportunity for your team, department and organizational learning and development.
With the nearly impossible task of choosing only 7 Ted Talks to discuss in this hour, Andrew and Holly will share their takeaways from the talks and also explore why you should watch Ted Talks to boost your self-awareness and to be more mindful of the magical world around you.
Andrew Sanderbeck — Biography
Andrew has been developing and conducting training programs for library organizations for more than twenty years. He has presented Web-based, On-line, and Face-to-Face sessions on Customer Service and Communication Skills in the U.S. and many countries around the world.
Andrew’s programs are filled with proven techniques that attendees can immediately apply with their difficult and challenging customer behaviors. He is the past president of the Haywood County Library Board of Trustees in Western North Carolina.
Holly Klingler — Biography
For over thirteen years, Holly Klingler has been training people in a variety of career fields on how to maximize their communication, creativity, and critical thinking skills. She has presented at the Akron Women’s Bar Association, the Ohio Certified Public Accountants Annual Conference, the Hudson Job Corp., and has trained library staff for over twelve years, eight of which were as the Continuing Education trainer at the Northeast Ohio Regional Library System.
She teaches valuable techniques to help professionals showcase their strengths, sharpen their skills, and grow both their abilities and confidence. Holly has a Master of Arts degree in Philosophy, a Master of Library and Information Science, and a certification in nonverbal analysis. She is also a certified Career Development facilitator and an MBTI Certified Practitioner and Facilitator.
The views expressed in webinars provided by PCI do not necessarily reflect the views or official policies of the State of Arkansas, the Arkansas Department of Education, or the Arkansas State Library.
