Services & Policies 

Reference Requests

Requests may be made in person, over the telephone, through email, regular mail, or through our online form.
Reference requests are conducted free of charge. If photocopies are provided, there is a 10¢ per page fee for materials exceeding 15 pages.

State Agencies
The Arkansas State Library exists to meet the information needs of the Legislature and Arkansas state agencies. In addition to conducting exhaustive information searches, ASL Reference staff will provide legislative offices and state agencies making work-related requests up to 50 pages of photocopies free of charge.

Public Libraries
ASL Reference staff will conduct reference requests for public libraries. Libraries may also request circulating materials from ASL's collection through Interlibrary Loan.

Obituary Searches
In order to conduct an obituary search, please provide Reference staff with the name of the deceased, and his or her death date. It is also helpful if the place of death is known. Reference staff will search approximately one week after the date of death provided.

Patents & Trademarks

Reference staff will provide general information and resources regarding patents, trademarks, and copyrights. Staff can also provide one-on-one training for patrons on how to conduct a patent or trademark search. For additional information on these services, please refer to our patent and trademark page.

Electronic Resources

The Arkansas State Library subscribes to a wide range of subscription databases. Access to the databases is freely available for all patrons using the library's public access computers.

Arkansas state employees may apply for remote database access through an online application. Remote access is restricted to state employees only.

Public Access Computers

Computer terminals are available for public use at the Arkansas State Library. All subscription databases leased by the Arkansas State Library are available on the public terminals. Terms of use:

• Patrons must sign a yearly Internet Use Agreement and abide by the Internet Use Policy
• Patrons are limited to 2 hours of computer use per day
• If other patrons are waiting for computer access, computer use is limited to 30 minutes
• All patrons under 14 years of age must be accompanied by a parent or guardian at all times